The Autotask MCP Server provides MCP resources for direct access to entity data. Resources use URI-based addressing and return structured content.
| URI | Description |
|---|
autotask://companies | List all companies |
autotask://companies/{id} | Get a specific company by ID |
| URI | Description |
|---|
autotask://contacts | List all contacts |
autotask://contacts/{id} | Get a specific contact by ID |
| URI | Description |
|---|
autotask://tickets | List all tickets |
autotask://tickets/{id} | Get a specific ticket by ID |
Resources are typically used by MCP clients for:
- Context loading — Pre-loading entity data before a conversation
- Direct access — Getting a specific record by its known ID
- Browsing — Exploring available data without search criteria
| Aspect | Resources | Tools |
|---|
| Access pattern | URI-based (read-only) | Function call (read/write) |
| Filtering | None (returns all or by ID) | Search terms, field filters, pagination |
| Use case | Browsing, context loading | Specific queries, mutations |
| Response | Raw entity data | Formatted with enhancements |
For most interactive use cases, the search tools provide a better experience with filtering, pagination, and ID-to-name resolution.